SERVICES

Achieve your implementation and rollout goals with ForgeTrack Ltd Professional Oracle Services.

ForgeTrack can provide you with a full range of professional services to ensure you get the most from your Oracle Primavera solution. By partnering with ForgeTrack, you will reduce implementation risk, minimise disruption and accelerate your anticipated return on investment.

We offer several implementation alternatives, as well as a variety of Oracle University training options - given on-site or as classroom training at one of our state-of-the-art Oracle Approved Training Centres. Our proven implementation approach will ensure your organisation becomes productive as quickly as possible, no matter how large or small the scope of your implementation.

Our professional services teams are skilled in project and portfolio management methodologies, organisational change management, as well as a wide variety of technology platforms. We can provide integration services to link your Oracle Primavera solution with other enterprise software systems that you rely on, or conduct periodic health checks to make sure your Primavera implementation is still in peak condition for your changing organisational needs.

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Oracle, world leader in project management, control and execution software development, greatly values its Partner Network (OPN) and recognises its strategic relationships with its Partners as leading-edge solution providers and project management consultants and trainers.

The Oracle Primavera Partner program was established to promote collaborative efforts between Oracle Primavera and its solution providers to meet the challenges of today's business demands. The program has two levels, Oracle Gold Partner and Oracle Platinum Partner, and requires each Partner to specialise (i.e. pass exams with an 85+% score) by staff in pres-sales, sales, implementation and support for each chosen product (Gold 1-4 products, Platinum 5+ products), thus ensuring consistent and tailored deployment of Oracle Primavera solutions, delivering optimum return to the client. The program assists Partners to capitalise on new business and value-added services opportunities. Partners are selected based on their utmost commitment, proven ability, and expertise with Oracle Primavera products to meet their clients' expectations and requirements.

ForgeTrack has attained Oracle Gold Partner status, and has additionally been appointed by the Oracle University as an Oracle Approved Education Provider to deliver all of the Oracle Primavera training courses, through its Oracle Approved Education Centres at ForgeTrack's Hertford HQ, and 3 additional locations in Workington, Edinburgh and Darlington.

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Consulting Services

ForgeTrack, as an Oracle Gold Partner, has Consultants and Trainers that are Oracle Primavera and Oracle University (OU) certified, are highly experienced and can provide a wide range of consulting services. Services include: Review and/or Development of project management procedures, Installation of Primavera Software, Implementation Support (Configuration Assistance), Report Development, Data Conversion, Integration and Interfacing and end-user OU Training.

People make The Difference

ForgeTrack is dedicated to providing the level of skill and experience its clients need to help them achieve meaningful and lasting change, has actively recruited the best people, and continues to invest in their ongoing training to ensure that it can maintain the high standards it has established with its many satisfied clients.

ForgeTrack consultants provide a powerful combination of both project management and technical expertise; they are committed to a knowledge transfer during the implementation and training process to ensure that your organisation can pick up where the consultants leave off.

Our consulting approach is based on the principle of providing highly experienced personnel, who know the importance of client satisfaction and the imperative to deliver. Consultation can be provided for either short- or long-term durations. This consultation ensures that the knowledge transfer maximises the benefit for the client. Where necessary, ForgeTrack can respond quickly to minimise risk and ensure a successful conclusion to the introduction of the Oracle Primavera solution and its ongoing use.

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Specific Service Outlines

Reviews and development of project management procedures

ForgeTrack can assist you by reviewing your procedures or helping develop new ones in line with the guidelines set out in the PMI Book of Knowledge (PMIBOK). You probably work to a standard set of project management procedures or practices, or you may want to introduce this into your organisation as part of the implementation of the Oracle Primavera solution. Your company's level of need in this respect can be established by having ForgeTrack produce a company health check report.

Installation

ForgeTrack has an experienced Technical team to assist with the Installation and configuration of Oracle's Primavera software to gain maximum benefit from your investment in the Oracle Primavera Solution.

Six-Step Implementation Approach

For ForgeTrack to effectively deliver successful Oracle's Primavera Project Management solutions, requires a combination of management desire, vision, implementation and the correct IT infrastructure. The following process highlights the proven phases that we adopt.

To minimise the risks associated with the implementation of Oracle Primavera solutions, ForgeTrack has developed a “Six Step Approach” which takes into account each phase of the implementation. Tailored to match your requirements with clearly established deliverables at each phase, this approach provides you with total visibility and control of the implementation process. Being broken down into discrete phases ensures effective knowledge transfer to your own implementation team.

This approach is designed to bring focus and consistency and is based upon proven best practice procedures developed by our consultants working with organisations in our market sectors throughout the UK. Each phase delivers a set of validated documents and reports that become essential elements of the total solution.

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STEP 1 - REQUIREMENTS GATHERING & ANALYSIS PHASE

The primary purpose of the Requirements Gathering and Analysis phase is to form an understanding of the client's project management environment, processes, and business by assessing the client's “State-of-Readiness”.

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STEP 2 - DESIGN PHASE

The purpose of this step is to create a Design Document or Role-Based user guide that completely details the software configuration, to includes portfolio configuration, data structures, reports and procedures that must exist to support and operate the Oracle Primavera Software in a production environment.

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STEP 3 - DEVELOP PROTOTYPE & TEST

The Prototype and Test phase is to be used as a demonstration of the configured system and the processes developed and recommended in the Design Document. The Prototype will be built with the client's sample project information. With familiar project information, the client is better able to concentrate on the features and functions of the system rather than the data.

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STEP 4 - PILOT PROJECTS

During the Pilot phase, a small sample of users will begin using the system. The system will be configured with familiar data and terminology. Changes to the processes or data structures will be implemented and documented before completing the pilot.

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STEP 5 - ROLLOUT

Rolling out a complex project management solution will impact large numbers (and maybe all) of the employees in the organization. The impact may be minor for some, but for many it will involve a whole new way of doing their job. Planning the rollout by identifying the “who, what, when, where, and how” of the process and producing a detailed plan to manage it, will contribute to its success. Rollout involves a series of steps that begin long before the day marking the start of the software use.

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STEP 6 - PROJECT CLOSURE

At the end of, or at a predetermined point during the rollout an evaluation is conducted to appraise the success of the implementation. The implementation team will review the critical success factors and scope of the implementation to ensure that all the required work has been accomplished, and in coordination with the ForgeTrack Consultant, will prepare an Implementation Final Assessment report.

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Report Development

ForgeTrack can provide experienced consultants to analyse your requirements and then produce the necessary outputs, by either customising existing reports, or developing new ones, so that they can inherit your company style and logo. In addition we can help you set up batch reporting processes that make use of the Job Server contained within the Oracle Primavera software to automate reporting cycles.

Data Conversion

ForgeTrack has extensive experience in helping clients who have other planning packages in use throughout their organisation, to move their project data to the Primavera P6 database. Conversions from P3 (no longer available after 31/12/2010) and Microsoft are a speciality.

Interfacing and Integration

The Management of Projects has become an indispensable management discipline, and is becoming an intrinsic part of any organisation's overall business information systems. Following on from this there is a need to either Interface or Integrate information to and from other software applications, either new or legacy. Often the gathering together of Time, Resource and Cost information is part of a larger company initiative, as you may already transfer information manually between software packages and you would prefer to automate this transfer.

ForgeTrack recognises this and has forged links with partners and providers able to:

• Adapt to a Client's existing IT Infrastructure
• Provide specialists in this integration area to enable Project information to be integrated into operational workflows
• Provide cross-system KPIs, metrics and visualisations

This allows interaction between Primavera, SAP, Siebel, and many other Oracle and other software applications for an easy and smooth operation.

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